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12. Bibliografia
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- Rasmussen, J. (1983). Skills, rules, and knowledge; signals, signs, and symbols, and other distinctions in human performance models. IEEE Transactions on Systems, Man, and Cybernetics, 13(3), 257-266. 17
- World Health Organization (WHO) & ICM (2011). Sicurezza dei pazienti e gestione del rischio clinico: Manuale per la formazione degli operatori sanitari. 8
- Repubblica Italiana (2017). Legge 24 marzo 2017, n. 24. Disposizioni in materia di sicurezza delle cure e della persona assistita, nonché in materia di responsabilità professionale degli esercenti le professioni sanitarie (Legge Gelli-Bianco). 47
- Buljac-Samardzic, M., Dekker-van Doorn, C.M., & Maynard, M.T. (2022). What do we really know about crew resource management in healthcare?: An umbrella review on crew resource management and its effectiveness. Journal of Patient Safety, 17(8), e929-e958. 80
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- Ministero della Salute (2005-2006). Glossario per la sicurezza dei pazienti e la Gestione del Rischio Clinico. 92
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- He, C., & Söffker, D. (2023). Quantification of human behavior levels by extending Rasmussen's SRK model and the effects of time pressure and training on the levels switching. Heliyon, 9(4), e15019. 107
- Shrivastava, S.R.L., Chong, S.V., & Bobhate, P.S. (2025). Facilitating effective communication through the adoption of SBAR tool in medical training. Journal of Education and Health Promotion. 108
- GMC UK (General Medical Council). Final Report: Prevalence and causes of prescribing errors. 31
- ISMP (Institute for Safe Medication Practices) (2015). Mental Slips and Lapses: Causes and Prevention of Medication Errors in Healthcare. 21
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